RAF/2026/00026

Reference: NT-155872 | Status: awarded

Department: Road Accident Fund

Province: Gauteng | Category: Professional Services

Published: 12 May 2026 | Closes: 19 May 2026

THE ROAD ACCIDENT FUND REQUIRES A NICE WORKFORCE MANAGEMENT (WFM) SOLUTION, INCLUDING LICENSING, MAINTENANCE, SUPPORT, HOSTING AND INTEGRATION WITH THE TELVIVA TELEPHONY SOLUTION, TO SUPPORT CONTINUED CONTACT CENTRE OPERATIONS FOR A PERIOD OF 12 MONTHS.